Involved in the Tourism & Hospitality Industry for over 15 years as the Owner/Manager of a bed and breakfast facility in Port of Spain, Trinidad & Tobago. I am one of the founders of Small Tourism Accommodation Owners of Trinidad & Tobago (STAOTT), which has been in existence for almost 13 years,of which I served as President for 10 years. I am also a certified Tour Guide. My passion is serving people, having been a Local Government Representative for 18 years at the Port of Spain City Council and involved in the “people” business for most of my adult life.
1. Contributing to creating a new culture of customer service within the Tourism & Hospitality Industry.
2. Assisting with developing guidelines/training modules for the “new normal” for the travel & tourism industry.