Masato Takamatsu, Tourism Resilience Japan

President, Tourism Resilience Japan
An expert in resilience and crisis management in the travel & tourism sector after experiencing the 2011 Eastern Japan Earthquake and Tsunami.
An active member of UNWTO Tourism Barometer Panel, WTTC Advisor Circle, WTCF Expert Committee, SKAL International Tokyo, and a board member and Japan Lead of ARISE, UNDRR-led private-sector network.
Currently working closely with Japan Tourism Agency to develop a guideline and protocol for safe travel and tourism service in the post-COVID-19 New Normal.

Sharing ideas for developing safety protocol and standard for tourism service in the New Normal with colleagues in #rebuildingtravel. Without complying with safety protocol and standard for the post-COVID-19 environment, we cannot expect the sustainable recovery of tourist traffic and rebuilding of the industry.